Community



Customer Service Representative

Posted: 03/22/2024

The City of Keene is now accepting applications for a Customer Service Representative in the Revenue Collection Office!  If you enjoy working with numbers, and you pride yourself on your customer service skills, then this is the job for you!  The Account Clerk I position has a competitive pay range of $21.33 - $26.58 per hour, with a 28 hour per week schedule.  In addition, a career with the City of Keene offers part-time regular employees the following benefits: earned time, a retirement plan, and employee discounts!

In this position you will enter, calculate, and process financial data and payments for City tax, water, and sewer bills, as well as process motor vehicle registrations.  You’ll also research account entries, resolve issues, verify, and post funds received and disbursed, and assist City staff and outside agencies with status of accounts, both in person and over the phone.  Other duties include collating account statements, invoices, reports, or other records; organizing, sorting, and filing documents, invoices, and checks; photocopying, faxing, operating postage machines, and processing incoming mail.
 
The ideal candidate will have a one-year certificate from a college or technical school; or three to six months experience and/or training in accounting or bookkeeping; or equivalent combination of education and experience.  They will be able to work successfully with financial data and reports, be proficient with data entry and computers, including spreadsheets and accounting software, and be organized and detail oriented, with excellent public service and communication skills. 


If you are excited about becoming part of a strong organization where you will be encouraged to learn and grow, you are in the right place!  Complete an online application and attach your resume.  Confirmation that your application has been successfully submitted and received will be sent via email.  This position will be open until filled and applications will be reviewed on an ongoing basis.
 
Job Description:  Account Clerk I
To apply:  https://KeeneNH.gov/jobs
 
THE CITY OF KEENE IS AN EQUAL OPPORTUNITY EMPLOYER.