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Police Dispatcher

Posted: 09/01/2021

If you’re looking for a rewarding career with a dedicated team, then consider a career with the Keene Police Department as a Police Dispatcher!  A career as a police dispatcher is a unique opportunity to play a critical role.  You’re the link between citizens who need services and the field personnel who respond to their needs.  You provide valuable services that enhance the quality of life for residents of Keene and all who visit here!

Duties are varied and include receiving and recording radio and telephone, messages, instructions involving emergencies, as well as complaints, violations, accidents, and other requests for information and assistance; transmitting messages and instructions to officers on patrol, dispatchers, Police, Fire, and other emergency services to answer complaints and calls for emergency service or pertinent calls; some routine duties such as typing, filing, and recording and logging of all activities. 

Please see the job description below for a more comprehensive list of essential duties and responsibilities.

Qualifications and Minimum Requirements:
•High school diploma or GED, plus one to three years office/and or dispatching experience, or equivalent combination of education and experience. Preference will be given to trained, certified dispatchers or those with prior Police Dispatch experience.
•Ability to read, analyze, and interpret governmental regulations and procedures.  
•Ability to read and decipher complex written, oral, and graphic data in a short period of time to lead to resolution of situations.  
•Ability to communicate effectively in a fast-paced setting and respond to questions from groups of managers, clients, customers, and the general public.  
•Attention to detail, communication, and customer service skills. 
•A general knowledge of community landmarks, streets, and businesses.  
•Basic computer skills. 
•Ability to work required shift, holiday, and weekend assignments.

What we offer you:  The annual pay range for this position is competitive: $43,448 - $54,143 ($20.89- $26.03 per hour).  The starting hourly rate for this position is $20.89, but a highly skilled candidate may qualify for a higher starting pay rate!  The City of Keene also offers a strong benefits package, including health, dental, life and disability insurances; plus retirement, paid time off, tuition reimbursement and more!

Do your part to make a difference in the Keene community by starting a career as a Police Dispatcher! 

Apply online: Please upload your resume and cover letter before submitting your completed application.  The selection process will include a written test, a personal interview, and a background investigation. This position will remain open until an adequate pool of candidates has been received. 

Job Description: Police Dispatcher.pdf



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