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Personal Insurance Customer Service Representative

Posted: 05/13/2021

Excellent career opportunity for energetic, positive individual looking to be part of a fast paced team committed to helping protect people’s personal assets. The position can be in our Claremont, NH, Keene, NH or Brattleboro, VT location. The ideal candidate will have a minimum of two years of insurance, hold their property and casualty insurance license and believe in the value that insurance products provide for individuals.

Responsibilities to include:

  • Handle an existing book of business.  Review coverage, educate clients, cross sell product and retain business.
  • New business sales of home and auto insurance.
  • Support of outside sales team.
  • Coordinate and manage the renewal process, adhering to all deadlines.
  • Understand product offerings from multiple insurance companies.
  • General administrative support in the department (phones, quoting, proposals and data entry.

Qualifications:
  • Proficient in Microsoft Office Suite: Particularly Excel, Word & Adobe
  • Exceptional customer service skills.  Able to easily build relationships with clients at all levels.  Must be able to multi-task while maintaining accuracy and attention to detail.
  • Excellent communication skills: verbal and written
  • Confident self-starter who works well independently as well as in a team environment.
  • 2+ years experience with personal insurance exposures.
  • If not already licensed, must attain a property and casualty license in the required time after starting.

Benefits include:
  • 37.5 hour work week
  • Paid Personal Time & Holidays
  • Health, Life, Dental, Vision & Disability Insurance
  • 401k
  • Educational support
You must include a cover letter in your application materials to be considered for this position. Any application that does not include a resume and cover letter will be viewed as incomplete and may be removed from consideration.

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